Position title
Amazon Customer Service Delivery Station assistant - Liaison
Description

Amazon Fulfilment Centre / Delivery Station is recruiting warehouse operatives to help with the dispatch and delivery of Amazon same day orders. starting from from 10:00 to 20:45. Pay rate at £ 11.65 per hour.
Join Amazon Fulfilment team as a Delivery Station Liaison and provide outstanding customer service from within the heart of Amazon’s delivery station in Croydon. Your role will support customers who have experienced a failed delivery and require an urgent reattempt, as well as pre-emptively solving delivery issues to reduce customer effort.
It’s a crucial role in Amazon’s Customer Service team as part of our mission to be Earth’s most customer-centric employer.

Job tag: amazon warehouse dispatch team member / delivery warehouse assistant Croydon -  South East London. Immediate Start

Responsibilities
  • Respond to customer escalations directly, contacting them via phone and email to understand the problem and obtain information needed to help them get their parcel
  • Empathise with and prioritise customer needs, and communicate with stakeholders to resolve customer issues
  • Act as an interface between our customers and the external delivery service partners in order to identify possible causes, solve problems and, if necessary, arrange a redelivery
  • Build relationships and liaise every day with the Amazon Logistics team in the station to help get the best outcome for our customers
Job Benefits

Overtime available £14 to £20 per hour.
Opportunity to become a self-employed driver delivering amazon same day orders within Greater London.

Contacts

Apply direct at Amazon Work Force

Employment Type
Full-time
Industry
Logistics - Amazon Warehouse
Job Location
Amazon Delivery Station DCR2 , Peterwood Way, Beddington Farm Rd, Croydon, London, England, CR0 4UQ, UK
Base Salary
£11.65-£12.00 Per hour
Working Hours
10:00am to 20:45pm
Date posted
2022-05-24
Valid through
2022-07-09
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Position: Amazon Customer Service Delivery Station assistant - Liaison

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