Amazon Fulfilment Centre / Delivery Station is recruiting warehouse operatives to help with the dispatch and delivery of Amazon same day orders. starting from from 10:00 to 20:45. Pay rate at £ 11.65 per hour.
Join Amazon Fulfilment team as a Delivery Station Liaison and provide outstanding customer service from within the heart of Amazon’s delivery station in Croydon. Your role will support customers who have experienced a failed delivery and require an urgent reattempt, as well as pre-emptively solving delivery issues to reduce customer effort.
It’s a crucial role in Amazon’s Customer Service team as part of our mission to be Earth’s most customer-centric employer.
Job tag: amazon warehouse dispatch team member / delivery warehouse assistant Croydon - South East London. Immediate Start
- Respond to customer escalations directly, contacting them via phone and email to understand the problem and obtain information needed to help them get their parcel
- Empathise with and prioritise customer needs, and communicate with stakeholders to resolve customer issues
- Act as an interface between our customers and the external delivery service partners in order to identify possible causes, solve problems and, if necessary, arrange a redelivery
- Build relationships and liaise every day with the Amazon Logistics team in the station to help get the best outcome for our customers
Overtime available £14 to £20 per hour.
Opportunity to become a self-employed driver delivering amazon same day orders within Greater London.
Apply direct at Amazon Work Force