Position title
Customer Support Operative - logistics

DPD Logistics are currently recruiting for a full time Customer Support Operatives to work 40 hours a week between 10.30am to 7.00pm at Burnt Mills Industrial Estate Depot in Basildon.

The company's rapid growth means you can look forward to a secure and rewarding future with great development opportunities in an increasingly successful and expanding company.

this is a fantastic opportunities for hardworking, driven and flexible individuals to join the logistics team at DPD Group. DPD recruitment team is looking for someone who is available to start immediately.

DPD depots operate 365 days a year and you will be required to work 5 shifts a week so this could include some weekend working.

The key responsibilities of this role are:

Handling calls from drivers and identifying how to resolve any issues or queries
Use of inhouse systems and analytics to track parcels and produce reports when needed
Effectively managing a queue of drivers who have returned to the Depot with collections or undelivered items and ensuring these are processed in an accurate and timely manner
Ensuring all driver handheld devices are downloaded properly in line with company procedures
When required support warehouse operations this could include supporting the unloading and sorting of parcels
As and when needed support customers when they comes to the depot to collect a parcel
Carry out such other duties as may reasonably be requested by the Management or the Shift Manager


Apply online at DPD Logistics Careers

Employment Type
Warehouse and Logistics
Job Location
3 Wollaston Way, Burnt Mills Industrial Estate, Basildon, England, SS13 1DJ, UK
Base Salary
£9.00-£11.00 Per hour
Working Hours
10.30am to 7.00pm
Date posted
Valid through
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Position: Customer Support Operative - logistics

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