Position title
Work from home Operations Manager - Supply Chain

Resident is an industry-leading startup in the Direct-to-Consumer mattress and home furnishings category. Since our founding of the award-winning Nectar Sleep in 2016, we have since launched additional new brands with the same mission of making inspiring products people love coming home to.

Key Responsibilities
    • Manage the order fulfilment process, taking responsibility for ensuring customers receive their products on time and in good condition, proactively solving any supply issues
    • Manage supply chain processes and systems, identifying opportunities for improvement
    • Manage our third party logistics provider to ensure we meet both B2C and B2B delivery service levels
    • Manage supplier relationships with our international supplier base
    • Manage our charity and refurbishment partners to ensure a smooth and efficient process for returned goods
    • Support supply chain planning and forecasting, working with the Head of Operations to address supply constraints
    • Support the delivery of accurate and timely metrics to the business demonstrating operational performance
    • Support new product introduction and quality improvements across our existing range
Employment Type
Remote - Work From Home
Job Location
Remote work from: GB
Base Salary
£14.00-£18.00 Per hour
Date posted
Valid through
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Position: Work from home Operations Manager - Supply Chain

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