Position title
Customer Assistant at M&S Retail Store Westfield shopping centre

Marks and Spencer is recruiting full time Retail Store Customer Assistant in the Westfield shopping centre in Shepherds Bush. 11.25 per hour
Job location: Marks and Spencer White City / Westfield shopping centre  - Shepherds Bush, West London

about the job:
To deliver a great shopping experience for M&S customers, putting customers before task every time
Champion new ways of working within M&S stores through an open mindset and positive attitude
Complete tasks and processes that deliver ‘best in town’ standards
Serve and sell across all channels brilliantly well
Be the voice of M&S customer to help us continually improve

Serve M&S customers efficiently and brilliantly well – on the shop floor and at service points
Deliver ‘best in town’ standards through presentation standards, availability and keeping the store clean and tidy
Skilled to utilise all digital tools and communication channels to do the job
Share customer and colleague feedback to help us do things better
Share knowledge and experience with colleagues to support others in building skill and confidence
Own their own learning & development and proactively access digital learning solutions
Know the daily sales targets, priorities, promotions & selling opportunities
Have great product knowledge to sell and recommend our products and services
Proactively engage with customers to understand their needs and make recommendations

Job tag: immediate start Christmas job at  M&S Westfield shopping centre in Shepherds Bush, West London.


Understand the store priorities and their part to play
Complete tasks with pace and in line with SOPs
Minimise cost and waste through good process practice
Follow safe and legal working practices
Understands how M&S operates,it’sstrategy, future and the role they play
Committed to delivering excellent work fast with great attention to detail
Open to and acts on feedback, asking for this regularly
Sets performance objectives for self in conjunction with line manager and in line with business plans
Takes accountability for planning and managing own work efficiently to ensure objectives are met
Is curious and asks questions to challenge the status quo – ask why the company does things the way it does things

Job Benefits

there is always work in Westfield Shopping centre.

Employment Type
Retail & Sales
Job Location
Westfield Shopping centre, Ariel Way, White City, Shepherds Bush, London, England, W12 7GF, UK
Base Salary
£11.25-£12.00 Per hour
Date posted
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